View our FAQs

Problems or damage

• What should I do if my furniture is damaged?

  We will do everything to quickly provide you with the right assistance! Contact us at aftersales@maatkastenonline.be so that we can organise an appropriate solution.

• What should I do if there is something missing?

  Contact us at aftersales@maatkastenonline.be and we will make sure that the missing piece reaches you quickly!

• Can I return my furniture?

  Maatkasten Online only produces custom-made goods. For goods that are custom-made, returns are not possible.